You've just dropped your iPhone in liquid! It's annoying and can also ruin your smartphone.
First thing, turn it off! Press and hold the home button and power button for 10 seconds or until the screens goes off.
Don't charge it or attempt to power it on.
If you can, bring your iPhone to us immediately. We will take it apart, remove the water and then using an ultrasonic cleaning machine we'll remove the corrosion and the rest of impurities which can damage the delicate electronics inside the iPhone.
If you can't bring it to us immediately, try to get as much water out as possible and bring it to us as soon as you can to have the logic board professionally cleaned.
Please note that the ultrasonic corrosion cleaning process removes corrosion and impurities off the logic board. However, other components might be affected by the liquid. We will inspect your iPhone and advise if anything else needs replacing. You can then decide if you want to fix all the issues.
If you just wish to recover the data then there is a flat fee of £89 applicable only if we're successful.
Please note that liquid damage repair is a complicated process we might need to hold your phone with us for up to 5 days, depending on how badly damaged the phone is.
How it works
Stage 1 repairs
We disassemble your device and clean the corrosion on the logic board using an ultrasonic cleaner. We then test all the components. Quote will always be given before commencing any repairs.
Success rate: 60%
Time: 24-48 hours
Stage 2 repairs
If components on the logic board need to be replaced and you decide to proceed after we give you a quote, we start the repair process. Due to its complexity we cannot guarantee that we will be successful but we'll do our best to bring your device back to life.
Success rate: 70%
Time: up to 10 days
If you only wish to recover the data then we will do our best to power the device and save the data. We will then provide you with a USB drive with the data.
Success rate: 50%
Time: 24-48 hours