Loading... Please wait...If callers cannot hear you when you speak, or if the quality of your voice is consistently degraded, it is likely that your microphone is faulty. We will first confirm the fault then completely replace the lower dock connector assembly, which includes the dock connector, microphone and speaker.
The typical turnaround time for our dispatch service is 2–4 hours desk-to-desk depending on your location.
Our primary mission is for our customers to have complete peace of mind with us. Because of that, our repairs come with a 1-year performance warranty that covers repair and part failure. If that happens, please contact us for assistance. Please note that, at present, our warranty doesn't cover accidental or water damage.